Mollak-Compliant OA Software Checklist (2026 Buyer's Guide)
The exact compliance requirements every Dubai OA management software must meet — Mollak APIs, RERA reporting, escrow reconciliation, and audit-log requirements.
Every OA management software marketed in Dubai claims Mollak compliance — most of them mean 'we can display Mollak invoices'. Real compliance is deeper: automated reconciliation, RERA-format reporting, complete audit logs, and workflows that don't force the OA manager to work outside the platform. Here's the checklist.
- 'Mollak-compatible' and 'Mollak-integrated' are not the same — verify the depth.
- The 10-point checklist covers every compliance requirement under Law No. 6 of 2019.
- Electronic AGM voting must be embedded in the platform, not run over Zoom.
- Reserve fund tracking should include 20-year capex projection, not just current balance.
- UAE data residency is best practice — confirm in writing.
The 10-point compliance checklist
- Direct Mollak invoice ingestion via approved integration (not manual upload).
- Automated owner payment reconciliation with escrow release triggers.
- RERA-format financial reports (P&L, balance sheet, reserve fund statement).
- Complete audit log of every invoice, payment, and objection.
- Electronic AGM voting with quorum tracking by owned area.
- Owner objection workflow inside Mollak (not a shadow ticket system).
- Reserve fund tracking with capex projection.
- Multi-currency support (USD, EUR, GBP for overseas owners).
- RERA-registered OA manager credentialing.
- Data residency in UAE with UAE data protection compliance.
The five signs a vendor is fudging compliance
- 'Mollak-compatible' rather than 'Mollak-integrated' — usually means manual invoice upload.
- No RERA-registered reference customers in production.
- Cannot demonstrate a live Mollak reconciliation in the demo.
- AGM voting is over Zoom instead of embedded in the platform.
- Audit log stored in a separate spreadsheet rather than the core database.
Reserve fund tracking
A compliant platform tracks the reserve fund separately, projects contribution vs projected capex 20 years out, and flags underfunding automatically. The AGM board should see a reserve fund health dashboard every quarter — not just at year-end audit.
Data residency
Owner data (title deed numbers, Emirates IDs, banking details) should reside on UAE-hosted infrastructure. Ask the vendor for the AWS/Azure region, and confirm data residency in the contract. Cross-border data flows require explicit consent and additional compliance layers.
Frequently asked questions
What does Mollak-compliant OA software mean?
OA management software that directly integrates with Mollak for invoice generation, reconciliation, and objection workflows — not just displaying Mollak-generated PDFs.
Is Mollak integration mandatory?
Yes for every Dubai OA. All service charge invoicing must be through Mollak per Law No. 6 of 2019. Whether that integration is manual or automated is what varies between platforms.
Can any software claim Mollak compliance?
In marketing, yes. In practice, only platforms with approved Mollak integrations can automate the reconciliation. Ask for the integration reference and live demo before signing.
Does electronic AGM voting count for quorum?
Yes — under 2020 amendments to Law No. 6 of 2019, electronic voting is a full alternative to physical attendance and counts toward the 25% quorum by owned area.
Where should OA data be stored?
UAE-hosted infrastructure is best practice for data residency and compliance. Cross-border data flows are permitted but require explicit owner consent and additional compliance layers.
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